Privacy Policy

Privacy Statement for VORTEX GLOBAL LIMITED

We take your privacy seriously. This statement explains how VORTEX GLOBAL LIMITED (referred to as “we,” “us,” or “our”) collects, uses, shares, and processes your information.

What is Personal Data?

Personal data refers to information that can directly or indirectly identify you, including anonymous data linked to such identifying information. It does not include irreversibly anonymized or aggregated data that can no longer identify you.

How We Collect Personal Data

We collect personal data through your interactions with our products, services, and platforms. Here’s how:

Data You Provide:

This includes information shared when you create an account, contact us, participate in surveys, use our chat tools, or make a purchase. For purchases, we collect payment details (e.g., credit/debit card numbers), account authentication info, and billing/shipping/contact details.

Data About Your Use of Our Services:

When you visit our websites or use our products, we may collect:


  • Device details (type, unique identifier, IP address, operating system, browser type);
  • Usage and diagnostic information;
  • Approximate location data (via GPS, IP address, or other technologies, where available) to improve our services.

How We Use Your Personal Data

We use your personal data to provide, improve, and secure our products and services, communicate with you, and offer relevant experiences. Specific uses include:

Providing, Improving, and Developing Services:

We use data for data analysis, research, audits, and to enhance our products, services, and advertising. This is based on our legitimate interest in delivering quality services and ensuring business continuity.
If you participate in contests or promotions, we use your data to administer these programs (additional rules may apply—please review them).

Communicating With You:

With your explicit consent, we send marketing communications about our products/services, updates about your account/transactions, and notices about our policies. You can opt out of marketing emails by contacting us.
We use your data to respond to your inquiries.


With your explicit consent, we may share your data with third-party partners for their marketing purposes, and personalize your experience on our platforms and third-party sites.


Note: You may withdraw your consent for any of the above uses by contacting us.

Cookies and Similar Technologies

Cookies are small text files stored on your browser or device. We (and our partners) use cookies and similar technologies (e.g., device identifiers) to:


  • Provide and secure our services;
  • Personalize content and advertisements;
  • Analyze user behavior;
  • Improve your experience.


The specific cookies used may vary based on the services you access.

When We Share Your Personal Data

We share personal data only in limited circumstances:

With Strategic Partners:

We may share data with partners who help us provide or market our services. They will not use your data for their own marketing without your explicit consent.

For Legal or Business Needs:

  • To comply with legal obligations, court orders, or requests from public authorities (e.g., for national security or law enforcement).
  • In connection with mergers, acquisitions, or business transfers (e.g., selling part of our business), where data may be transferred to the relevant third party.
  • To protect our rights, investigate fraud, or safeguard our operations and users.

Data for EEA Residents

If you reside in the European Economic Area (EEA), our processing of your personal data complies with the General Data Protection Regulation (GDPR). We rely on your consent (under Article 6(1) of the GDPR) for processing that requires it.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from children under 16 (or the minimum age in your jurisdiction). If we learn we have collected such data, we will delete it promptly. Contact us immediately if you become aware a child under 16 has provided data.

Your Rights

You have the following rights regarding your personal data:


  • Access, correct, or delete your data;
  • Restrict or object to further processing of your data;
  • Receive your data in a structured, standard format;
  • Lodge a complaint with a supervisory data protection authority.


To exercise these rights, contact us. We may ask for proof of identity to protect your privacy. We will respond within 30 days (or as required by law). In some cases, legal or regulatory requirements may prevent us from fulfilling your request.

Third-Party Websites and Services

Our platforms may link to third-party websites or services. We are not responsible for their privacy practices or content. This Privacy Statement applies only to data we collect—always review third parties’ privacy policies before using their services.

Data Security and Retention

We use reasonable technical, administrative, and physical security measures to protect your data from unauthorized access. We retain your personal data only as long as needed to fulfill the purposes in this statement, unless a longer period is required by law.

Changes to This Statement

We may update this Privacy Statement to reflect new technologies, regulations, or practices. The revised version will be effective when posted. Your continued use of our services after this date means you accept the changes. If you disagree, please stop using our services and contact us to close your account.

Contact Us

For questions about this Privacy Statement or to exercise your rights, please reach out to us through the contact details provided in our Terms of Service.